Effective Date: October 21, 2024
Boulou Blue (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website (www.bouloublue.com) and services, including SMS communication. By using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, and other details provided when using our services, filling out forms, or contacting
- SMS Information: If you opt in to receive SMS communications, we collect your phone number and any information you provide via
- Payment and Transaction Information: Billing details and transaction data for any paid
- Technical Data: IP addresses, browser type, device information, and website usage details collected via cookies and similar tracking
2. How We Use Your Information
We use the information collected for the following purposes:
- Providing Services: Delivering our services, responding to inquiries, and managing service requests.
- SMS Communication: Sending service updates, promotions, and important notifications via SMS with your We use third-party providers like RingCentral for SMS messaging.
- Marketing Communications: Sending promotional emails or SMS messages with your explicit You can opt out at any time.
- Service Improvements: Analyzing technical data to enhance our website, services, and user
3. SMS Messaging Policy
We use RingCentral to send SMS messages. By opting in to receive SMS communications, you agree to the following terms:
- Purpose of SMS: Messages may include service updates, promotions, or important
- SMS Frequency: You may receive up to two SMS messages per week regarding your appointments or account
- Opting Out: You may opt out of SMS communications at any time by replying “STOP” or contacting us
- Data Security: Your phone number and SMS content will be processed according to RingCentral’s Privacy Policy (link).
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary for domestic and international messages.
5. Types of SMS Communications
If you have consented to receive text messages from Boulou Blue BPO, you may receive messages such as:
- “Hi, this is Boulou We offer Inbound C Outbound Sales services to help you convert more leads into customers. Let’s discuss how we can boost your sales! Call us at 1(866)611-6943 or visit www.bouloublue.com. To opt out, reply STOP.”
- “Hi [Customer Name], this is [Your Name] from Boulou Blue! We’d love
to help boost your business with our top-tier Customer Service and
Sales solutions. Let’s set up a time to chat! Call us at 1(866)611-6943 or visit www.bouloublue.com to book a conversation. Reply STOP to opt out.”
- “Hi [Customer Name], this is [Your Name] from Boulou Our team offers Customer Service, Lead Generation, Inbound C Outbound Sales, and much more to support your business. Learn more by visiting www.bouloublue.com or calling us at 1(866)611-6943. Reply STOP to unsubscribe.”
6. Opt-In Method
You may opt in to receive SMS messages in the following ways:
- Verbally during a conversation
- By submitting an online form
- By filling out a paper form
- Opt-Out Method
To stop receiving SMS messages, you can:
- Reply “STOP” to any message you receive
- Contact us directly to request removal from our messaging list
8. How We Share Your Information
We do not sell or rent your personal information. We may share data under the following circumstances:
- Service Providers: We work with trusted third parties such as RingCentral (for SMS communications), payment processors, and web analytics tools.
- Legal Compliance: We may disclose your information if required by law or to protect our legal
G. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or storage is fully secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have specific rights under privacy laws like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), including:
- Right to Access: Request access to the personal information we hold about
- Right to Correct: Request corrections to inaccurate or incomplete
- Right to Delete: Request deletion of your personal information, subject to legal
- Right to Opt-Out: Opt out of marketing communications or limit certain data processing activities.
To exercise any of these rights, contact us at 1-866-611-6G43.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience on our website. Cookies help us:
- Remember your preferences
- Analyze site traffic
- Offer personalized content
You can control or disable cookies through your browser settings, but this may limit some website features.
12. Data Retention
We retain personal information as long as necessary for business purposes or legal compliance. Once no longer needed, we securely delete or anonymize the data.
13. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it as soon as possible.
14. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. If significant changes occur, we will:
- Update the “Effective Date” at the top of this policy
- Provide additional notifications (e.g., website banner or email) if necessary
15. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, contact us at:
- Email: sales@bouloublue.com
- Phone: 1-866-611-6943
- Address: 4400 N Federal Hwy, Suite 8, Boca Raton, FL 33431
By using our website and services, you agree to the terms of this Privacy Policy.
