Boulou Blue Ltd. provides consultation services and customer services representation for small- and medium-sized companies. Our services include office management and business process outsourcing to improve efficiency and reduce administrative costs.
The target audience for Boulou Blue Ltd. is business owners, human resources directors, program managers, presidents, or CEOs with 5 to 500 employees who want to increase productivity and reduce overhead costs. Specifically, we specialize in providing efficient, well- trained representatives to become the first point of contact for companies, ensuring every customer experience to be of the finest quality.
Future of the Company
BPO is a fast-paced, evolving industry. In response to this climate, Boulou Blue Limited will offer other services, including facilitation and requirements analysis in the future.
To provide quality services to our clients that will help their companies prosper and grow.
Max Sylvestre, Chief Executive Officer
Our contact center is in Jamaica and is equipped to stand as the face of your company, no matter where you’re from.
Boulou Blue Ltd. must meet all legal and state regulations concerning the BPO industry. Specifically, the labor laws of Jamaica.
Boulou Blue Ltd. will join the business process outsourcing industry. Generally, larger BPOs, work with international corporations while smaller BPO firms work with both large corporations and smaller organizations, usually closer to home. The BPO industry is still recovering from the economic recession. However, as the economy recovers, the industry is showing signs of growth.
Detailed Description of Customers
The target customers for Boulou Blue Ltd. are business owners, human resources directors, program managers, presidents, or CEOs with 5 to 500 employees who want to increase productivity and reduce overhead costs. Specifically, we specialize in providing well trained employees to represent their business without worry. Boulou Blue Ltd. will specifically target executives within companies in the manufacturing, automotive, healthcare, among other industries with large customer service requirements. This will allow us to take advantage of the company’s expertise in reducing the workload of companies with these industries while ensure their policies and values are upheld.
Because Boulou Blue Ltd. provides services, as opposed to a product, our advantages are only as strong as our management team and agents on staff. Aside from ensuring our team is flexible, fast, can provide expert advice and can work on short deadlines, we will take the following steps to support BPO services:
Boulou Blue Ltd. offers services In
Business Process Outsourcing
Office Management Analysis
Customer Relationship Management